TERMS & CONDITIONS


FREE DELIVERY TERMS & CONDITIONS

1. This offer is not available in conjunction with any other offer.

2. This offer is available on full priced filter cartridge sets only.

3. This is a limited time offer and is subject to change at any time at Water Filter Superstore’s discretion.

4. Discount will be applied at the online checkout.

5. Appropriate coupon code must be entered during the online checkout process.

GENERAL TERMS & CONDITIONS


1. Payment
(a) You agree to pay the purchase price specified on the website at the time that you place your order for the purchase of a product, and any applicable shipping and insurance charges based on the shipping options selected by you.
(b) All amounts are stated in Australian dollars.
(c) All purchase prices include Australian GST (where applicable).
(d) Shipping and any insurance charges will be separately shown.
(e) You must pay for the product online by credit card or PayPal account. We accept Visa, MasterCard and PayPal. A surcharge may apply for the use of certain credit cards, and where this is the case this will also be described on the website.
(f) Your payment will be processed upon receipt of your order.

2. Cancellation of orders
Unforeseen supply problems or unexpected demand may occasionally result in a product being unavailable. If there is a delay in shipping your order, we will contact you by email as soon as possible to advise you of the delay. If this occurs, you may cancel your order at any time prior to when we ship the product to you.

3. Delivery
(a) We will normally ship the product within 1-3 business days of receipt of your order, unless otherwise noted in the droduct description. Any delivery times displayed on the website are estimates only. Transit time will usually be between 2 and 5 business days but may vary depending on location and delivery method.
(b) We will deliver the product to the place of delivery you specify when making your order. Title to and risk in the product will pass to you upon delivery of the product to this place of delivery.

4. Returns
Water Filter Superstore complies with Australian Consumer Law regulated by the Department of Fair Trading in regard to damaged or faulty goods. Goods must be returned in original packaging together with proof of purchase within 14 days of receipt of delivery for exchange or issue of a credit note. Refunds are not permitted for "change of mind" purchases.

5. General restrictions
In using this Website, you must not:
(a) provide us with inaccurate or incomplete information;
(b) violate any applicable laws, or use this website for any purpose that is unlawful or prohibited by these terms and conditions;
(c) impersonate any person;
(d) distribute viruses, corrupt files, or any other similar software or programs that may damage the operation of any computer hardware or software;
(e) collect or store personal data about other users of this website; or
(f) engage in any other conduct that inhibits any other person from using or enjoying this website.

6. Warranties
(a) Warranties vary depending on the product purchased. Warranty details are provided in the product page of each product on the website. Where a full warranty is provided by Water Filter Superstore, written documentation of this warranty will be issued with the product.
(b) Where a claim under warranty is requested, customers will need to make a written request to Water Filter Superstore via the website advising the appropriate purchase information and reasons for claim.

7. Variation of this Website
We may from time to time and without notice, vary, modify or discontinue, temporarily or permanently, any or all of this website.

8. Privacy policy
(a) In using this website, you may give us personal information in which you have certain rights. By using this website, you grant us consent to use your personal information in accordance with our privacy policy, which forms a part of these terms and conditions.
(b) All personal information provided you will reside in a centralised database at Water Filter Superstore head office in Queensland, Australia. You may access any of your personal details held by Water Filter Superstore and this information will be provided to within a reasonable amount of time. Under no circumstances will Water Filter Superstore sell, barter, transfer or distribute your personal details to any other third party.
(c) Water Filter Superstore may use your personal information to send you information and via email, text message and post regarding when your filter is due for replacement, special offers and other information relevant to their products. It is your right to unsubscribe at any time by forwarding a request via email to info@waterfiltersuperstore.com.au stating "unsubscribe" in the subject box.

9. Errors
From time to time there may be errors on our website such as wrong pricing, wrong descriptions and offers for products that are not available or are no longer available. Despite anything else in these Terms, to the extent legally permitted, we may decline or cancel any orders that are affected by the error, even if the order has been confirmed and a credit card charged.

10. This is an Australian website.

Water Filter Superstore Pty Ltd
Website: www.waterfiltersuperstore.com.au
Phone: 1300 172 314
Registered Address: 4/2A Ormuz Ave, Caloundra Qld 4551
ABN: 27 603 236 862